Return Policy

Your rights to cancel: You have the right to cancel an order provided that it is a standard in stock item that had not been cut for you. If we specially for you to order an item, we will let you know. If your special order is in process and therefor may not be cancelled and you will remain liable for your order even if you do not want it. You may not cancel an order if we have cut lengths to your requirement.

You may return any item sold by the piece, full roll, faulty goods and incorrect items, subject to the following:

  • Items must be returned unused with all original packing material and in a sale able condition within 7 working days of purchase and you must notify us. Please include a copy of your invoice or purchase order form with your return. The return of the goods is your responsibility and we cannot process returns that we have not received. We do not refund return shipping costs. 
  • Once returned, we will refund the person who originally placed and paid for the order.